Last updated: 21/01/2026
Lucifer London respects your privacy.
We collect only what is necessary.
We use it only for defined purposes.
We do not trade it.
This policy explains how your personal information is collected, used, and protected when you visit or purchase from luciferlondon.com.
1. Information We Collect
When you use our website, we may collect the following information:
a) Information you provide
- Name
- Email address
- Billing and shipping address
- Payment details (processed securely by third-party providers)
- Authentication codes submitted for verification
- Communications you send to us
b) Information collected automatically
- IP address
- Device and browser type
- Pages viewed and time spent
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information only to:
- Process and fulfill orders
- Verify authenticity of products
- Provide customer support
- Communicate order or service updates
- Maintain internal records
- Improve website performance and experience
- Prevent fraud or misuse
- Meet legal and regulatory obligations
We do not sell, rent, or trade personal data.
3. Legal Basis for Processing (GDPR)
We process your data under one or more of the following legal bases:
- Performance of a contract (order fulfillment)
- Legal obligation (tax, accounting, fraud prevention)
- Legitimate interest (site security, analytics, improvement)
- Consent (where explicitly given)
4. Payment Processing
Payments are processed by secure third-party providers (e.g. Shopify Payments, Stripe, PayPal).
We do not store or see your full payment details.
These providers process your data under their own privacy policies.
5. Authentication System
When you submit an authentication code, we record:
- The code
- The date of verification
- The country of access
This is used solely to confirm authenticity and prevent duplication.
It is not used for marketing.
6. Cookies
We use cookies to:
- Enable site functionality
- Understand site usage
- Improve performance
You may disable cookies in your browser settings.
Some features may not function correctly if you do.
7. Data Retention
We retain personal information only as long as required to:
- Fulfill orders
- Comply with legal obligations
- Maintain records of authenticity
- Resolve disputes
When no longer needed, data is securely deleted.
8. Data Sharing
We may share data only with trusted third parties necessary to operate the business, including:
- Payment processors
- Shipping providers
- Website hosting services
- Analytics providers
- Legal or regulatory authorities when required
All partners are contractually required to protect your data.
9. Your Rights (UK / EU GDPR)
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact:
privacy@luciferlondon.com
10. Data Security
We implement appropriate technical and organisational measures to protect your information, including encryption, access controls, and secure hosting.
No system is infallible.
We reduce risk where possible.
11. International Transfers
If your data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, including standard contractual clauses.
12. Changes to This Policy
We may update this policy periodically.
The latest version will always appear on this page.
13. Contact
For privacy-related matters:
Lucifer London
Email: privacy@luciferlondon.com
Website: https://luciferlondon.com